Sunday, January 11, 2015

It happens NOT only in India...

... this should be something new ahem!
Well, before coming to this mightily capitalist country, I had notions about it which kind of made me to assume a few things.
One of the things I assumed was that it's only in India and its sub-continent countries where people shun off their daily routine and business to watch an exciting game of Cricket.

I had a a hard labor job to offer today for un/loading of certain furniture items into a truck and then carrying them to my apartment.
It turned out that I had the feeling of what I can probably term 'negative Deja Vu'. At least a couple of guys I had a tryst with for this job either rejected or deferred the job after the Patriot's match of Football was through.
Indeed it happens NOT only in India!

On second thoughts, with such passion for the game, wonder if I should have fancied my chances to bet with them about the game results to do my job at a discounted rate, or even free! Probably next time...

Amazing Amazon

Recently happened to order this handset from Amazon for the home phone. When it arrived, found that the RJ14 cord is hard-wired into the handset, that is it cannot be detached from the handset. It also meant that I couldn't use my own wire which was plugged into a wall port, about 10 feet away.

What next? I just used the Amazon return/replace feature, chose the reason as 'Description incorrect on website', and was waiting for the next page to provide me details about the logistics to return the item (they usually pick it up for free, for Amazon Prime customers).

But, I was in for surprise! :D
The next page  gave me message about the refund being processed, and mentioned to my delight that there was no need to return the item!
Probably, it was an intelligent analytics engine that kicked in, found that the total cost of returning the item and the priceless customer's agony to the whole process for a reason which was reportedly their own mistake, was a lot more than the original cost of the merchandise itself - ~$9.

Isn't that amazing? No wonder Amazon continues to amaze and grow, even after scaling great heights already. The customer and his/her time is not taken for granted, PERIOD!